Food Service Associate

Goodwill Industries   Portland, OR   Full-time     Food Service
Posted on June 21, 2022


Job Description

  • TITLE: Food Service Associate
  • IMMEDIATE SUPERVISOR: Food Service Supervisor
  • DEPARTMENT: Operations - Cafeteria
  • EEO#: 9
  • DIVISION: Portland


  • Full Medical/Dental/Vision
  • 403b Retirement
  • Provide excellent customer service by acknowledging and assisting customers. Take orders accurately and serve customers at counters in a timely manner.
  • Prepare and cook to order a variety of foods in a timely and accurate manner.
  • Accurately perform all register operations in compliance with GICW over and short policy.
  • Collect payments, make change, and provide receipts.
  • Ensure that food is prepared and served in a sanitary manner.
  • Clean and bus tables in cafeteria and snack bar. Keep dishes clean.
  • Stock all items that are used on a daily basis.
  • Set up for catering events, serve, and cleanup as needed.
  • Scrub and polish counters, steam tables, and other equipment.
  • Be the “person-in-charge” in accordance with the FDA Food Code in the Food Service Supervisor’s absence.
  • Foster and demonstrate a positive team environment.
  • Must demonstrate willingness and ability to adhere to all GICW’s policies and procedures, CARF standards, Kaizen guidelines, safety and security regulations.
  • Perform miscellaneous duties, as assigned.
  • Must be 18 years of age or older.
  • Knowledge of county health and safety regulations.
  • Possess a current Food Handler’s Card or ability to obtain a card within 30 days of employment.
  • Excellent customer service.
  • Excellent grooming and hygiene.
  • Able to follow instructions.
  • Must successfully complete GICW’s Cashier Certification class.
  • Must maintain consistent, predictable, and satisfactory attendance and punctuality as scheduled. Must be able to demonstrate upon request functional literacy and numeric proficiency
  • Must have command of the English language sufficient to verbally communicate with the general public.
  • Must not present a significant current risk of substantial harm to self or others in the performance of the essential duties of the job that cannot be eliminated or reduced by reasonable accommodation.
  • Must provide proof of identification and eligibility to work in the United States of America.
  • Must be able to perform the essential functions of the job with or without reasonable accommodation.
  • Must meet GICW quantitative and qualitative performance standards.
  • Work is performed in a commercial cafeteria and employees will be exposed to associated hazards.
  • Moderate adaptability required: Work environment occasionally hectic (fast paced) with irregular short deadlines and a limited number of critical or unusual situations.
  • DOT strength classification - Medium.

SCHEDULE: Monday-Friday from 7 AM-3:30 PM

GENERAL SUMMARY: Assist the Supervisor in the daily operations of the cafeteria.


Essential Functions

Incidental Functions




  • No record or disclosure of criminal conviction that indicates a tendency toward theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior or is otherwise in conflict with the functions listed on this job description. This may include passing a state-mandated, federally-conducted criminal background check.
  • Must pass a drug screening test and background check.



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Goodwill Industries

Portland , OR