Director of Sales & Marketing, Director of Food & Beverage, AM or PM Cooks

Manor Vail Lodge Join Our Team Full-Time & Part Time

- Director of Sales & Marketing ($100k-$130k)

The Director of Sales and Marketing plans, directs and executes group and transient sales efforts for Manor Vail Lodge and supports Pyramid Global’s marketing and sales initiatives.

-Benefits available: Health Care benefits (medical, dental, and vision), Retirement Benefits with a company match program, PTO benefits which include vacation, sick time, holidays, and CO leave/FMLA leave plans, Life Insurance, Accident and Critical Illness plans, Discount Room Nights at Pyramid Global properties and Parking.

-Earns between $100k-$130k plus a potential incentive of 20% based on property goals

What you will have an opportunity to do:

-Oversee and take an active role in group and transient sales efforts primarily for the purpose of driving revenue through the rooms and food & beverage

-Work alongside the property director of revenue management to optimize revenue through all market segments

-Work with the Director of Finance in all related forecasting of revenue outlooks.

-Provide stable sales and marketing leadership and build trust internally and across organizational boundaries

-Establish group sales goal, forecasting group room nights and group room revenues; budgeting and management of the group sales effort.

-Establish the F.I.T. sales targets, forecasting F.I.T. revenues and budgeting.

-Manage and direct the sales and administrative effort on a day-to-day basis.

-Oversee the sales and marketing responsibilities for all catering and social business.

-Assisting, coaching, training, motivating and counseling of all Sales Managers and sales staff.

-Assist as needed with group promotions, familiarization trips as well as set-up and conducting site inspections for the property.

-Stay abreast of industry trends and make recommendations of changes, which would affect operations.

-Develop key business initiatives, such as entry into new market segments to include the consideration and development of tradeshows and events that create visitor demand.

-Ensure internal communications are coordinated to support sales plan in addition to staff awareness of VIPs, Groups and Familiarization trips.

-Leverage local and regional relationships (ie: Bravo!, VVP) to maximize exposure and revenue opportunities in exchange for Manor Vail Support.

-Develop sales strategies for improvement based on market research and competitor analyses.
-Ensure telephone sales techniques are employed in such a way as to support our selling strategies and drive customer loyalty.

-Provide property specific information and insight to Pyramid Global Corporate Marketing and Sales team to assure that initiatives meet Manor Vail’s needs.

-Assist Pyramid Global corporate with sales blitzes, email blasts, guest information, etc.

-Represent Manor Vail Lodge at the local marketing and sales events and with local marketing groups including the Vail Valley Partnership and the Vail local marketing district, etc.

-Assist Director of Marketing/PR in initiating and carrying out all efforts in order to fulfill the strategies and tactics put forth in the property’s marketing plans

-Partner with Director of Marketing/PR in Interacting with and assessing visibility of local marketing opportunities for Manor Vail with a focus on the restaurant, lounge and catering/banquet awareness and sales.

-Implement and maintain a business management system which is built upon a framework of measurement, information, data and analysis.

-Effectively plan and implement processes and procedures necessary to ensure effective associate relations, customer satisfaction and achievement of budgeted property revenues.

-Ability to effectively complete all information contained in this job description without direct supervision.

-Maintain consistent knowledge of property features/ services and hours of operation and anticipated levels of business

-Report to and General Manager and interact with the corporate staff promoting proper relations between all parties.

-In conjunction with the Director of Marketing/PR, act in a consultative capacity to the General Manager and other members of the Executive Committee on sales/marketing issues; provide advice and guidance to ensure optimal marketing effectiveness, confer with department managers to continually develop product offerings, marketing needs, methodologies and resources, to promote new/improved products and to solicit feedback of overall sales/marketing efforts

-Develop strategies for forecasting and analyzing sales/marketing needs and developing effective product responses, delivery systems and methods for measuring and evaluating results.
-In conjunction with the Director of Marketing/PR, prepare, develop and execute all marketing plans to provide direction and specific plans of action.
-Ensure that accurate and current marketing and sales related data is readily available to support and document decision-making processes.
-Support, and participate in all direct sales efforts of the sales and marketing team to include sales trips, off-property functions and customer entertainment.
-Work with Director of Marketing/PR to understand website activity, the reviews and monitor business volume.

-Develop and implement annual goals, objectives and budget for the Sales & Marketing department.
-Serve as a member of the property executive committee.
-Foster a cooperative work environment, which focuses on trusting relationships, maximum productivity and associate morale.
-Monitor quality and accuracy of final group sales contracts to ensure proper application of property deposit, space allocation, yield and policies.

What are we looking for?

• 5+ years’ experience in a Director of Sales and Marketing role for a Hotel or Resort
• Bachelor’s degree or Equivalent (Communication/Marketing/Advertising preferred)
• Graphic Design experience a plus (Photoshop, InDesign, Illustrator, etc.)
• SalesForce (Delphi) experience preferred
• Ability to effectively communicate verbally and in written form with the public as well as other team members.
• Essential statistical and analytical skills required to identify revenue opportunities and shortfalls.
• Ability to work both independently and cross-functionally to achieve goals.
• Ability to thrive in a multi-tasked and fast-paced environment.
• Someone with the availability to work when the events are happening, i.e. weekends, nights and holidays

- Director of Food & Beverage ($85k-$100k)

- AM or PM Cooks ($20-$28/hour)

- Reservations/Group Specialist ($18-$20/hour)

- Part Time Bell Attendant $15/hour + tips

- HVAC/Mechanical Technician ($25-$30/hour)

Employee Perks - On-site parking - Shared employee housing - Discounted room nights - F&B discounts - Flexible schedules - Medical, dental, life insurance for Full Time regular team members