Operations Manager/Guest Services Manager, Assistant Guest Services Manager, Front Desk Specialist
Vacasa, LLC
Vail, CO
Full-time
Hospitality
Posted on September 28, 2022
- Operations Manager/Guest Services Manager: $68k-$72k/year
- Assistant Guest Services Manager: $50k-$55k/year
- Front Desk Specialist: $21-$23/hour
- Concierge: $23/hour
Responsibilities:
- Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues.
- Complete exchanges and returns in a timely and professional manner.
- Help with the organization of on-site events including weddings, business fairs, and corporate meetings.
- Greet clients when they enter the building and guide them to their designated areas.
- Process important queries and manage customer expectations in a polite and friendly manner.
- Keep track of frequent clients and create a tailored experience based on their personal needs.
- Answer telephones and monitor the switchboard.
- Bellperson: $16/hour
We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.