Visitor Services Specialist (part-time)

Visit Virginia's Blue Ridge (VVBR)   ROANOKE, VA   Part-time     Hospitality
Posted on May 18, 2023

Visit Virginia's Blue Ridge (VVBR), a destination marketing organization, currently has an opening for a Visitor Services Specialist (part-time, hourly/non-exempt).

This position performs a variety of customer service, receptionist-oriented duties/projects as assigned, with an emphasis on off-premises events.  Under the direction of the Visitor Services Lead position, the Visitor Services Specialist will be responsible for supporting Visitor Center operations and the Community Relations department.  This position will handle all incoming calls for the VVBR/Visitor Center and greet/assist the general public.  The position will also perform database entry for visitor inquiries, walk-in traffic, and partner referrals.  This position will handle the preparation for off-premises events including, but not limited to, loading/unloading and set up/disassembly of equipment and materials, as well as greeting and assisting the general public. 

High School diploma or GED required.  Must have excellent interpersonal relationship skills.  Must also have proficient computer skills including a working knowledge of Microsoft Office and Outlook.  Must be able to quickly adapt to Visit VBR vertical software (CRM) for data entry and reporting.  Must be available to work flexible hours, including weekends, as scheduled.  Must be able to lift and handle up to 50 lbs. on a regular basis.  Must maintain a valid driver’s license in order to perform responsibilities related to job functions. 

Interested parties should submit a cover letter, resume and 3 professional references no later than 5:00pm on Friday, June 2, 2023 to: 


Visit Virginia's Blue Ridge

ATTN:  Heidi Bowling, Director of Operations / Assistant to the President

101 Shenandoah Avenue NE

Roanoke, VA  24016


Visit Virginia’s Blue Ridge is an Equal Opportunity Employer.